If you receive an item that's damaged, spoiled, or different from what you ordered, please contact us within 24 hours of delivery or pickup with your order number and a photo of the item. We'll arrange a replacement or refund.
Because we sell seeds, oils, and fresh produce, we're unable to accept returns of opened or perishable items unless they arrived damaged or incorrect. Please inspect your order as soon as it arrives.
Contact us by phone, WhatsApp, or message with your order number and a description (and photo, if possible) of the issue. We'll respond with next steps.
Approved refunds are issued back to your original payment method through Paystack, and typically appear within a few business days depending on your bank.